frequently asked questions
Digital data delivery
What racing data products do you supply?
Fields, form, results, comment, markets, ratings, premierships, jockey silks, international fields, and more. For a complete list of our data, contact Account Manager Jack Smallhorn on jsmallhorn@medialityracing.com.au
Do you have historic data and is it available?
Yes, our database has results starting from January 1982. Contact Account Manager Jack Smallhorn on jsmallhorn@medialityracing.com.au if your are interested in purchasing historic data.
How long after declaration of acceptances can I expect a file?
Approximately 5 minutes
How long after correct weight can I expect to see the result?
Approximately 20 minutes
Do you cover international meetings?
Yes, we can supply Hong Kong weights, fields, form and results; New Zealand and Singapore fields, form and results. All available in XML.
Can I get the in-running for New Zealand meetings on the day of the result?
In-runnings are available 1-2 days after the meeting
Why haven’t I received my files?
Please check your FTP – all files have been sent. If there is still an issue, please contact Racing Production Manager Linda Willing on lwilling@racingmediality.com.au
Page-ready data delivery
My racing pages haven’t arrived, who do I contact?
Email racing@medialityracing.com.au and someone will chase those pages up for you.
My Sports results/panels haven’t arrived, who do I contact?
Email results@medialityracing.com.au and someone will chase them up.
I would like to order a special one-off Form Guide for my local Cup meeting, who do I contact?
Email Kate Bromley at kbromley@medialityracing.com.au or Brett Milley at bmilley@medialityracing.com.au to assist you with this.
I would like to add silks to my Form Guide for a one-off, what is the cost involved and is this possible?
It is certainly possible, send an email to kbromley@medialityracing.com.au or bmilley@medialityracing.com.au and they can assist you with pricing.
Our deadlines have changed and we will need our pages sent earlier, is this possible for a one off?
With the right amount of notice we can accomodate deadline changes. For Racing pages email racing@medialityracing.com.au and for Sport Results email results@medialityracing.com.au.