frequently asked questions

Digital data delivery

What racing data products do you supply?
Fields, form, results, comment, markets, ratings, premierships, jockey silks, international fields, and more. For a complete list of our data, contact Account Manager Jack Smallhorn on

Do you have historic data and is it available?
Yes, our database has results starting from January 1982. Contact Account Manager Jack Smallhorn on if your are interested in purchasing historic data.

How long after declaration of acceptances can I expect a file?
Approximately 5 minutes

How long after correct weight can I expect to see the result?
Approximately 20 minutes

Do you cover international meetings?
Yes, we can supply Hong Kong weights, fields, form and results;  New Zealand and Singapore fields, form and results. All available in XML.  

Can I get the in-running for New Zealand meetings on the day of the result?
In-runnings are available 1-2 days after the meeting

Why haven’t I received my files?  
Please check your FTP – all files have been sent. If there is still an issue, please contact Racing Production Manager Linda Willing on 

Page-ready data delivery

My racing pages haven’t arrived, who do I contact?
Email and someone will chase those pages up for you.

My Sports results/panels haven’t arrived, who do I contact?
Email and someone will chase them up.

I would like to order a special one-off Form Guide for my local Cup meeting, who do I contact?
Email Kate Bromley at or Brett Milley at to assist you with this.

I would like to add silks to my Form Guide for a one-off, what is the cost involved and is this possible?
It is certainly possible, send an email to or and they can assist you with pricing.

Our deadlines have changed and we will need our pages sent earlier, is this possible for a one off?
With the right amount of notice we can accomodate deadline changes. For Racing pages email and for Sport Results email

Like to know more or get a quote?

Get in touch.