frequently asked questions.
Digital data delivery
What racing data products do you supply? +
Fields, form, results, comment, markets, ratings, premierships, jockey silks, international fields, and more. For complete details, contact Jack Smallhorn — see our contacts page.
Do you have historic data and is it available? +
Yes, our database has results starting from January 1982. Contact Jack Smallhorn for historic data purchases — see our contacts page.
How long after declaration of acceptances can I expect a file? +
Approximately 5 minutes.
How long after correct weight can I expect to see the result? +
Approximately 20 minutes.
Do you cover international meetings? +
Yes, we can supply Hong Kong weights, fields, form and results; New Zealand and Singapore fields, form and results. All available in XML.
Can I get the in-running for New Zealand meetings on the day of the result? +
In-runnings are available 1–2 days after the meeting.
Why haven't I received my files? +
Check your FTP as files are sent. You should refer to our file delivery page for connection details. If problems persist, contact Racing Data Manager Linda Willing — see our contacts page.
Page-ready data delivery
My racing pages haven't arrived, who do I contact? +
See our contacts page for assistance retrieving missing pages.
My sports results/panels haven't arrived, who do I contact? +
See our contacts page for assistance.
I would like to order a special one-off Form Guide for my local Cup meeting, who do I contact? +
Contact Kate Bromley or Brett Milley — see our contacts page.
I would like to add silks to my Form Guide for a one-off, what is the cost involved and is this possible? +
It is certainly possible. Contact Kate Bromley or Brett Milley for pricing information — see our contacts page.
Our deadlines have changed and we will need our pages sent earlier, is this possible for a one-off? +
With the right amount of notice we can accommodate deadline changes. See our contacts page for the right person to reach.